Talk to a human.
No tickets, no bots.
We are a small team and we read every message. Pick the channel that fits your question — we will reply in plain English (or Spanish, French, Portuguese, or any of the other six languages the app speaks).
The fastest way to reach us: questions about your visit, help, or putting Hesett in your restaurant. A real person from the Hesett team replies.
Lost an order, can't sign in, want to delete your account, anything else — write to us and we will get back within a day.
Pricing, demo, POS integration, onboarding — every conversation about putting Hesett in your venue starts on the partner portal.
Interviews, brand assets, leadership bios, embargoed launches — our press kit and team responses live behind this email.
Found a vulnerability? Our coordinated-disclosure program lives here. Acknowledgment within 48 hours, no legal action for good-faith research.
Privacy requests, GDPR / CCPA / Law 1581 questions, subpoenas, takedown notices — we route these to counsel and reply on the record.
Send a message.
We'll route it ourselves.
Not sure which channel fits? Drop a message here and we will forward it to the right teammate.