Help Center
Find what you need.
Twelve topics covering every screen of the dashboard. Search a keyword, pick a category, or skip to the bottom to talk to a human.
Browse by topic
Getting Started
Sign in, account setup, business hours, the first hour on Hesett.
Dashboard
The home screen — revenue widgets, top dishes, business hours, insights.
Menu
Categories, dishes, photos, allergens, promos, the 9-language translation.
Orders
The live feed, status flow, payment chips, cleared-order history.
Reservations
Bookings, walk-ins, status pills, contacting guests, settings.
Payments
Stripe payouts, statements, refunds, tips, fees.
Inventory
Stock counts, reorder alerts, low-stock notifications, Excel import/export.
QR Codes
Generate, rename, download, and analyse table QR codes.
Team
Roles, permissions, the activity log, scheduling.
Devices
Pairing table buttons, replacing damaged units, ordering hardware.
Troubleshooting
Specific fixes for buttons, watches, and stuck orders.
Support
When and how to reach a human at Hesett.
24h · One business day
Still stuck?
A real human will answer.
Our support team replies from support@hesett.com within one business day — and faster on weekends when service is hot.